WhosOn Introduction
WhosOn is an all-in-one solution for: Live Web Statistics, Live Visitor Chat, Proactive Visitor Engaging, Prospect Detection,
Web Analytics, Click To Call Back, Click Fraud Detection & More...
WhosOn can be used by any business that has a website. It allows
you to watch visitor activity on your website in real time (referred to as 'live
stats'), to engage online customers AND it allows your visitors to chat to operators within your business as they are browsing. Visitors can request live
chat sessions with operators without leaving your site or downloading anything.
WhosOn will help to get more sales & conversions, improve customer support,
help to improve website useability and get the best ROI from your on-line advertising.
Real Time Web Visitor Tracking With Live Stats
You can watch visitors arrive at your site in real time and move from page to page. You can instantly view information about the visitor. You can also monitor visitors
filling in web forms or clicking links... and you can see when visitors leave your
site in real time.
more...
Proactively Engage Online Customers
You can send visitors proactive 'Invite' requests asking them if they need assistance..
WhosOn can even send automatic invites based on what the visitor has searched for
or which pages they have viewed. Proactive invites can contain custom text that
is specific to each visitor.
more...
Live Chat
WhosOn includes a full featured live chat server as standard, allowing you to easily
add live chat functionality to your websites. Use live chat to enable your visitors
to communicate with you as they browse. This can help to increase sales and conversions
and improve customer support. Live chat translation is also available as an add-on
service. This enables visitors to chat to you in their own language.
more...
Prospect Tracking
WhosOn can also be setup to detect 'Prospects' and
'Customers' by watching which pages a visitor is requesting. You can run web analytics reports on the number of prospects and customers detected against
criteria such as referrers and keywords.
Web Analytics
WhosOn also includes historical web analytics reporting. Not only does it show a 'live' view of your web site, but you
can run web analytic reports in the same was as traditional 'log
analyzer' products.
Error Alerting
WhosOn will also inform you in real time of any page errors or other exceptions,
and it can alert you of any click fraud activity and even send click fraud notices
to visitors.
WhosOn can track your website visitors using the
standard log files from your web server, or by using embedded code in
your web pages themselves (this is often referred to as 'page tagging'). You can also track visitors by using server-side
ASPX/PHP code.
An Edition To Suit All Types & Sizes Of Business..
Select an edition to view more detailed features. Not sure which edition suits?
Try our Edition Chooser Wizard.
Installable Edition
You can buy the WhosOn server outright and run it on your own server. This
is a totally self contained solution and uses no external services, so
has no on-going costs. The Installable Edition enables you to monitor
live stats, view web analytics
reports and provide visitor live chat on any number of websites. The
Installable edition requires you to have a Windows 2000/2003 Server with
a dedicated Internet connection.
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Hosted Edition
This is the same product as the Installable edition, except we run the
WhosOn server for you and you download and run the WhosOn 'Client'.
The Hosted Edition
has all the features and benefits of the Installable Edition, but with the ease
of setup of a hosted service. It is easy to setup and can
be used on any website,
regardless of how it is hosted.
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ISP Edition
The WhosOn ISP Edition is a special version of the WhosOn Installable Edition
that is designed to be used by ISP's, ISV's, Web Designers and Content
Management providers. It runs on your own servers and allows you to provide,
and charge for, WhosOn Hosted Live Web Statistics, Live Chat and Web Analytics Services to your own customers.
The ISP edition offers excellent revenue potential with little up-front costs.
We also offer a White (private) Label option allowing you to use your own name throughout
the application instead of 'WhosOn'.
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